Terms and Conditions
Important Notice (No Advice). FoodX does not provide legal, regulatory, medical, or nutritional advice. Information on FoodX is for general information only. You must obtain your own professional or regulatory guidance.
Welcome to FoodX! These Terms and Conditions ("Terms") govern your use of our app and services. By accessing or using FoodX, you agree to these Terms, our Privacy Policy, and any additional guidelines we provide. Please read them carefully—if you don't agree, you cannot use FoodX.
1. Introduction & Definitions
FoodX is a global social platform where users can share food-related content, connect with others, and explore culinary ideas. We're based in the United Kingdom, but we're excited to bring FoodX to users worldwide. These Terms are designed to protect you, us, and the FoodX community.
"Community Food Feature" means any functionality that allows Users to post, list, share, donate, exchange, sell, or otherwise make food or food-related information available to people in their local area through the Service.
2. Eligibility
You must be at least 13 years old to use FoodX. If you're under 18, you need parental or guardian consent.
You're responsible for ensuring your use of FoodX complies with all laws in your country or region.
3. Account Security
Keep your account credentials (username and password) confidential—don't share them with anyone.
Notify us immediately at support@foodx.com if you suspect unauthorized access.
We're not responsible for losses or damages if you fail to protect your account.
4. User Content
You own the content you post—like text, photos, or videos ("User Content").
By posting User Content, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, distribute, display, and perform it to run, promote, and improve FoodX. This includes using it for advertising and AI training. This license persists even if you stop using FoodX, but you can request deletion per our Privacy Policy.
We can remove any User Content that violates these Terms or that we find inappropriate, at our sole discretion.
5. Data Collection and Use
We collect data like your name, email, profile picture, and app activity to provide and improve FoodX.
We use your data to:
- Manage your account and deliver services.
- Personalize your experience.
- Analyze and enhance our platform.
- Send you updates or promotional offers.
Data is stored securely on AWS servers in the United States, with safeguards like standard contractual clauses for international transfers. See our Privacy Policy for details.
6. User Conduct and Community Guidelines
Use FoodX lawfully and respectfully, following our Community Guidelines.
Don't:
- Post illegal, harmful, or discriminatory content.
- Harass, bully, or spread hate speech.
- Impersonate others or create fake accounts.
- Use bots or tools to scrape or disrupt FoodX.
- Hack or overload our systems.
We can remove content or terminate accounts that break these rules, at our discretion.
7. Food Safety
IMPORTANT: FoodX is not a medical or nutritional service:
- All recipes and food content are user-generated and not professionally verified
- We do not provide medical, nutritional, or dietary advice
- Always consult healthcare professionals for dietary restrictions or allergies
- Follow proper food safety and preparation guidelines
- We are not liable for any illness, allergic reactions, or health issues resulting from recipes or food content shared on our platform
8. Liability Limitations
FoodX is offered "as is" and "as available"—no promises it'll be perfect or always work.
We don't guarantee it's free of errors, interruptions, or viruses.
To the max extent allowed by law, we're not liable for any damages (direct, indirect, incidental, consequential, or punitive) from using FoodX.
We're not responsible for User Content or what users do on the app.
9. Termination
Delete your account anytime via app settings—your User Content will be removed, though we may keep some data as legally required.
We can suspend or terminate your account for violating these Terms, engaging in prohibited acts, or for any reason, at our discretion.
Termination ends your right to use FoodX immediately.
10. Governing Law
These Terms are governed by English law (England and Wales).
Any disputes will be handled exclusively by the courts of England and Wales, unless your country's laws don't allow this—in which case, you may have extra local rights.
Got an issue? Contact us first at support@foodx.com to sort it out.
Contact Information
For different types of inquiries:
- General Support: support@foodx.com
- Privacy/Data Protection: dpo@foodx.com
- Legal/Copyright: legal@foodx.com
- Business Partnerships: business@foodx.com
Postal: FoodX Legal/Compliance, Wakenhills, Hedgehog Lane, Haslemere
Effective Date: These Terms and Conditions are effective as of 22nd July 2025.
Version: 2.0