Privacy Policy

Your Privacy Matters: At FoodX, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information. This comprehensive Privacy Policy explains our practices and your rights regarding your data.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us, including:

Account Information:

User-Generated Content:

1.2 Technical Information

1.3 Social Media Integration Data

Platform-Specific Data Collection:
When you connect social media accounts, we access only the permissions you explicitly grant for platforms like Instagram, Facebook, TikTok, Pinterest, YouTube, and Twitter.

2. How We Use Your Information

2.1 Core Platform Services

2.2 Platform Improvement

3. Information Sharing and Disclosure

3.1 With Your Consent

3.2 Service Providers

Platform Data Sharing:
When you connect social media accounts, we share data as follows:

  • Content Publishing: Posts, images, and videos you choose to publish
  • API Interactions: Necessary data for platform API functionality
  • Analytics Data: Aggregated, non-personal usage statistics

We never share personal data without your explicit consent or legal requirement.

4. Data Security and Protection

4.1 Technical Safeguards

In the event of a data breach:

  • We will assess and contain the breach within 24 hours
  • Affected users will be notified within 72 hours
  • Regulatory authorities will be notified as required by law
  • We will provide ongoing updates and support to affected users

5. Your Rights and Choices

5.1 Account and Profile Management

5.2 GDPR Rights (EU/EEA Users)

6. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through appropriate safeguards and standard contractual clauses for international transfers.

7. Children's Privacy

8. Changes to This Privacy Policy

We may update this Privacy Policy as needed. Significant changes will be flagged via email or in-app notices. Continued use of FoodX after updates constitutes acceptance of the new Privacy Policy.

Contact Information

For privacy-related inquiries:

  • Data Protection Officer: dpo@foodx.com
  • General Support: support@foodx.com
  • Privacy Requests: privacy@foodx.com

Postal: FoodX Legal/Compliance, Wakenhills, Hedgehog Lane, Haslemere

Questions or Concerns?
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at dpo@foodx.com. We're committed to addressing your privacy concerns promptly and transparently.

Last Updated: January 29, 2025

Version: 2.0